Repairs

What We Fix

We repair any frame, whoever sold it. Most jobs are done while you wait at our Kathmandu counter. Send a photograph first and we will tell you whether it is worth the trip before you make it.

Repair	What we do	Time	Price
Loose or broken hinge	Re-tightened, re-riveted, or the hinge block replaced. The commonest repair we do.	While you wait	NRs. 300 – 900
Bent or splayed temples	Heat-adjusted back to shape and re-aligned against your face.	While you wait	Free with any order
Nose pad replacement	New silicone or titanium pads, including the arms if they have snapped.	While you wait	NRs. 200 – 600
Snapped bridge	Soldered on metal frames. Acetate bridges are welded where the break allows — we will tell you honestly if it will not hold.	2 – 3 days	NRs. 900 – 2,500
Rimless mount & drill repair	Cracked lens holes re-drilled and re-bushed, mounting screws replaced.	2 – 4 days	NRs. 1,200 – 3,000
Screw, nut & barrel replacement	Stripped screws extracted and replaced. Bring the frame; we usually have the size.	While you wait	NRs. 150 – 400
Full re-fit & alignment	Pantoscopic tilt, vertex distance and temple curl set to your face. Worth doing yearly.	While you wait	Free with any order
Ultrasonic clean & polish	Frame and lenses cleaned, coatings checked, pads and screws refreshed.	20 minutes	NRs. 300

Prices are a range because the same job costs differently on acetate, metal and rimless frames. We quote before we start, and we do not start until you say yes.

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What We Cannot Fix

A scratched lens cannot be repaired — the coating is gone and polishing it changes the power. A frame broken in two places rarely survives a weld. Shattered lenses must be replaced, not mended.

In all three cases the honest answer is new lenses in your existing frame. We will say so rather than take the money.

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How It Works

1. Send a photograph — On WhatsApp. Show the break, and the frame from the front. We will tell you if it is worth bringing in.
2. We quote — Usually within the hour during shop hours. Including whether the repair is worth doing at all.
3. Bring it in — Most repairs are done at the counter while you wait. We will call you if a job needs more time.

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Common Questions

Do you repair frames bought elsewhere?

Yes. We repair any frame from any brand or store. The only question is whether the repair is technically possible and worth the cost — we will tell you honestly before we start.

How long do repairs take?

Most repairs — hinges, screws, nose pads, alignment — are done while you wait at the counter. Soldering and drilling jobs that need specialist tools take 2 – 4 days. We will give you a clear timeline when you bring the frame in.

Do I need to book an appointment?

No appointment needed for repairs. Walk in during opening hours. If you want to confirm we can handle your specific break before making the trip, send a photo on WhatsApp first.

What if the repair fails?

We only take on repairs we are confident will hold. If a repair fails within a reasonable time due to our workmanship, we redo it at no charge. We will tell you upfront if a frame is too damaged to repair reliably.